top of page

How we work

We help small businesses make confident decisions before investing time and money in marketing, consultancy, business advice, or coaching. 

The big idea.

Over the years, we've worked with hundreds of small businesses across Norfolk through workshops, Strategy Sessions, the Go Digital programme and our community events. Although every business is different, we've noticed the same pattern time and time again.

Business owners are usually very good at recognising when something isn't quite right.

Perhaps your website no longer reflects your business. Maybe you're wondering whether you should be doing more on social media, investing in advertising or improving your visibility on Google.

Sometimes those instincts are absolutely right.

But when you're immersed in the day-to-day, it can be difficult to step back and see the bigger picture. What looks like a marketing challenge might actually be an opportunity to clarify your message, refine your offer, or simply decide what deserves your attention first.

That's why we don't begin by recommending a particular solution.

We begin by understanding your business.

By taking the time to step back together, we can help you identify what will make the biggest difference and build a plan that's right for you.

Because before you invest more time or money in marketing, it's worth making sure you're solving the right problem.

CM-121.jpg

Start your journey

Every business is different, but our approach is always the same. We start by understanding where you are today, then help you take the next step with confidence. Most people begin by connecting with our community, before exploring training and dedicated support as their business grows.

Connect

Find clarity

Move Forward

Grow with confidence

14.jpg

Connect

Running a small business is hard work. And you don't have to figure everything out on your own.

That's why we've built a community where business owners can share ideas, ask questions and learn from one another. Some people join us for our free meetups, others start with our newsletter or browse our free resources. However you get involved, it's a chance to step away from the day-to-day and spend time with people who understand the challenges of running a small business.

For many people, this is where their Coastal Media journey begins.

Find clarity

Before investing in a new website, social media, advertising or anything else, it's worth taking a step back.

Our Small Business Clarity Days are designed to offer a cost-effective way to help you understand what's really holding your business back, identify your priorities and, as many of our clients put it, get your ducks in a row.

Rather than jumping straight to solutions, we'll help you make sense of where your business is today and leave with a clearer plan for what to do next.

CM-97 (1).jpg
CM-116_edited.png
CM-116.jpg

Move forwards

Once you've got your ducks in a row, it's time to decide what comes next.

Our Focus Sessions are dedicated time away from the day-to-day to work through ideas, solve problems and build a practical plan that's right for your business.

There's no off-the-shelf formula or one-size-fits-all advice. Every session is shaped around your goals, your challenges and where you want your business to go next.

By the end, you'll leave with clear priorities, practical actions and the confidence to move forward.

Grow with confidence

No business stands still, and sometimes you need some fresh thinking.

Our Inspiration Sessions bring together businesses we've already worked with to explore new ideas, tackle a particular subject or make sense of something that's changing.

Because we already share the foundations, we don't need to start at the beginning. We can introduce some new thinking, try things out and explore what it could mean for your business.

Less explaining. More exploring.

Screenshot 2026-07-22 at 13.54.40.png

How to get involved

You don't need to know exactly what you need. And you certainly don't need to spend anything to get to know us. Here's how the Coastal Media journey works for most people. 

Get to know us

Move Forward

Find clarity

Free

Most people find us through our free workshops, meet-ups and other community events.

Our free meet-ups take place once a month at the Cliftonville in Cromer. We also run free wellness days for small business owners in collaboration with The Space in Burston. 

Come along, see how we work, and meet some lovely small business owners. No cost, no commitment. 

£95

Our Small Business Clarity Day gives you the questions, tools and framework to properly understand your business and work out what needs your attention. 

You'll spend the day working alongside up to 9 other small business owners untangling your marketing and leaving set up with a clear plan on where to devote your time and energy.

Once you've got clarity, you can turn your thinking into a plan for your business and your marketing. 

Take it and run with it

Use your workbook to build your own plan and put it into action yourself.

Or, work one-to-one with us

Book a four hour Focus Session and work through your plan with Gabs. 

​£250     £225 when booked alongside a clarity day

Grow with confidence

There’s no pressure to keep going. We won’t try to upsell you into something else, and however you choose to move forward, you’ll always be welcome at our free Community meet-ups 

If you do want to keep working with us, our Inspiration Sessions bring together businesses we already know to explore fresh ideas, tackle a particular subject or make sense of something that’s changing.

What people say about working with us

Lisa and Issy at Coastal Media Client The Space
“So much more than marketing - it's like a life coach, business coach, business strategy person rolled in to one…”

Lisa & Izzy Webster, The Space, Burston

bottom of page